Larwood & Village Surgeries
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times and come and see us. Download our practice leaflet now: Larwood Practice Leaflet.pdf
Your Health in Safe Hands
We are a training practice and have rotations of foundation doctors (F2s) every 4 months along with GP registrars who are with us for differing time periods.
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Existing patients can enjoy access to our wide range of services at the touch of a button with SystmOnline. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.
Download the free app now for smartphones and androids from iTunes or googleplay or simply click on the prescriptions header at the top of the page and click on the link to order your prescription.
SystmOnline- is available to anyone 16 years and over
With SystmOnline you can:
*view your Summary Care Record.
*view existing appointments. cancel an appointment, you can book certain appointments
*view your medication, request repeat medication, change your contact details
If you haven't already got your username and password, please ask a member of the reception team for a username and password. We will ask for photographic proof of identity such as driving licence / passport / bus pass.
MJog is a new text message service which is free for patient’s to use. It can:
remind patients of upcoming appointments
remind patients when their chronic disease reviews are due
pass information to patients about events such as flu fayres
ask you to give us important information to update your medical records
The system allows you to text back to:
cancel an appointment, which makes it available for another patient
tell us you do not wish to have your review
tell us that you do not want a flu vaccination this year
help us keep your records up to date
Our reception staff have been asked to confirm mobile telephone numbers at every opportunity and to check whether the mobile is shared between family members. We thank you for your help with this and hope to see a reduction in wasted appointments over the coming months.
There is a national campaign, led by a doctor with terminal cancer, to improve communication.
While a patient, Dr Kate Granger found that many people didn't introduce themselves and the #hellomynameis campaign is now seen throughout many surgeries and hospitals.
We are supporting the campaign to improve communication for our patients and we are changing our door signs throughout the surgeries to make names clearer.
Care Quality Commission (CQC)
The CQC are the independent health and social care regulator.
Their job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage improvement.
They do this by monitoring, inspecting and regulating services to make sure they meet fundamental standards of quality and safety then publish what they find, including performance ratings to help people choose care.
Larwood and Village Surgeries is registered with the CQC and will display it’s ratings following an inspection. We pride ourselves on offering excellent patient care and innovative ways of working.
For more information visit their website: www.cqc.org.uk
Click here to view our statement of purpose: Statement of purpose.pdf
Visit us on Facebook and follow us on twitter @larwoodsurgery
(Site updated 18/11/2015)